Acted as an external and internal subject matter expert for NextGen Products, Practice Management, Electronic Health Record (EHR), Patient Portal, and Population Health.
Gave clients configuration recommendations based on current business practices and needs.
Consulted with customers on how application suite improves existing clinical workflow and patient experience.
Healthcare Control Systems
WORKFLOW/BUSINESS ANALYST Remote 2016 - Present
Installed and troubleshot Real-Time Location System (RTLS) monitors and tags throughout clinical facilities.
Analyzed client needs, gathered requirements by conducting site surveys, interviews, and observed existing practices and workflows.
Developed implementation and training plans based on observations.
Provided development team with technical requirements based on client business practices and workflow.
Documented client’s current and future processes by creating workflow diagrams.
Prioritized client’s request based on client’s need and business value.
VersaSuite - Integrated Healthcare Solutions
EHR TEMPLATE DEVELOPER/BUSINESS ANALYST Remote 2016 - Present
Developed EHR templates based on client’s request and needs.
Communicated technical requirements of physicians, technicians, nurses and administrators to software programmers and designers by creating wireframes, class and use case diagrams and writing user stories.
Danfoss Drive A/S
ENVIRONMENTAL AND SAFETY COODINATOR Remote 2016 - Present
Created and enforced culture of safety within organization.
Executed process-change efforts for providing ongoing development and coaching and training.
Directed teams to accomplish process improvement project, including planning and identifying key players, deliverables, timelines and resources.
Assessed manufacturing capabilities with value stream map by identifying deviations and variations in processes and recommended improvement solutions.
